Cratty Land Services, LLC
Terms of Service
1. About Cratty Land Services
Cratty Land Services, LLC (“Cratty Land Services,” “we,” “us,” or “our”) provides professional forestry mulching, land clearing, and vegetation management services in Russell Springs, Kentucky and the surrounding Lake Cumberland region. By requesting services from us or communicating with us, you agree to these Terms of Service.
2. SMS / Text Messaging Program
Program name: Cratty Land Services Client Communications
Program description: When you provide your mobile phone number to Cratty Land Services, you may receive text messages related to your service, including:
- Appointment scheduling and reminders
- Job status updates and on-site arrival notifications
- Estimates, invoices, and payment confirmations
- Follow-up messages and customer support responses
- Occasional service-related announcements
You are not required to consent to receiving text messages as a condition of receiving services from us.
3. Message Frequency
Message frequency varies depending on your service activity. You may receive up to a few messages per active job or inquiry. We will not send unsolicited promotional messages.
4. Message and Data Rates
Message and data rates may apply. Standard carrier messaging and data rates charged by your mobile carrier may apply to messages you send and receive. Cratty Land Services is not responsible for any charges applied by your carrier.
5. How to Opt Out
To stop receiving text messages from Cratty Land Services at any time, reply STOP to any message we send you. You will receive a one-time confirmation that you have been unsubscribed. No further messages will be sent to that number unless you re-enroll. You may also contact us directly using the information in Section 7 to request removal.
6. How to Get Help
If you have questions about our messaging program or need assistance, reply HELP to any text message from us, or contact us directly using the information below.
7. Contact Information
For questions, support, or to manage your communication preferences:
8. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy, which describes how we collect, use, and protect the information you share with us, including your phone number and contact details.
9. Services and Payment
All service work is subject to a site assessment and written estimate prior to commencement. Payment is due upon receipt unless otherwise agreed in writing. A deposit may be required for larger jobs. Cratty Land Services reserves the right to decline or discontinue service at its discretion.
10. Limitation of Liability
Cratty Land Services is not liable for damages arising from conditions that were not disclosed prior to service, including but not limited to buried utilities, underground structures, or hazardous materials. Customers are responsible for marking or disclosing any known site hazards before work begins.
11. Changes to These Terms
We may update these Terms of Service from time to time. The current version will always be available at crattylandservices.com/terms-of-service. Continued use of our services or communication channels following any update constitutes acceptance of the revised terms.